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Tucson tech help,made personal.

I’m Keegan, your Tucson-based personal technology consultant. Bring me the question, purchase, bill, or setup that’s been frustrating you. We’ll sort out what is actually going on, talk through the options, and get the right thing moving.

01Based in Tucson
02Straight answers
03Hands-on local help
04Virtual when it fits
Keegan Walton, owner of Tech Concierge by OnGrid
Keegan Walton, owner of Tech Concierge by OnGrid
About me

Hi, I’m Keegan.

I help my Tucson clients make sense of their technology, choose what’s worth buying, and get the right things working.

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A note from meAbout me!+

Hi there,

I’ve always been the person friends, family, and customers come to when they have a question about technology.

Sometimes they need help choosing a new phone or computer. Other times, something isn’t working, their accounts are a mess, or they simply want someone they trust to take care of it.

After years of working in wireless and building OnGrid Smart Homes, I realized something: most people don’t need more technology. They need someone who will take the time to understand their needs, give them a straight answer, and help turn that answer into action.

That’s why I created Tech Concierge here in Tucson. I believe your tech person should know your name, not just the device you’re calling about.

I wanted to offer the kind of service I would want for my own family: personalized recommendations, patient guidance, hands-on support, and someone who will follow through until the problem is handled.

That might mean helping you choose the right device, finding a better deal, setting something up, organizing your digital life, teaching you how it works, or taking the entire task off your plate.

No confusing tech talk. No pressure to buy something you don’t need. Just personal, reliable support from someone who wants to make technology easier for you.

Thanks for trusting me with your technology,
Keegan

Work with me
Need help today?

Ask about same-day availability.

Same-day help may be available for any service, depending on the schedule and what you need. Same-day appointments cannot be scheduled online, so please call first.

Call for availability
Tucson technology help

Your tech. Working
the way it should.

Choose hands-on help in Tucson or meet with me virtually when the work can be handled from anywhere.

Included with every in-home visitOne TV, laptop, or phone cleaned free upon request.
01 · Consulting60 min

Tech Guidance Session

Work through your tech questions on Google Meet and leave with clear next steps.

Price$89
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02 · Audit & Savings60 min

Tech Checkup & Savings Audit

Find unnecessary tech costs and decide what to keep, change, or cancel.

Price$99 flat
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03 · Buying Advice40 min

Personal Tech Shopper

Get independent product research and clear recommendations before you buy.

Price$99
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04 · Home Planning75 min

Smart Home Design Consultation

Choose the right smart-home system, including renter-friendly options, and leave with a practical plan.

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05 · Device Recycling45 min

Device Recycling Pickup

A convenient Tucson-area pickup for up to five devices, including one eligible TV up to 55 inches.

Price$79 minimum
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06 · Device Care60 min

Mobile Device Cleaning

Remove spam, pop-ups, suspicious apps, and unwanted alerts from one phone or tablet.

Price$79
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07 · TV Installation90 min

TV Mounting • Up to 55"

Get a TV up to 55 inches mounted securely, leveled, connected, and checked.

Price$149
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08 · Home Setup & Support45 min

In-Home Tech Setup and Support

Set up new tech or get help fixing and improving the devices you already use.

Price$99
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09 · Move-In Tech Setup4–12 hours

Move-In Tech Setup

Choose Essentials, Complete, or Concierge to get your new home connected and ready.

PriceFrom $399
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10 · Vehicle Setup60 min

Connected Vehicle Setup

Connect your phone and install simple mounts, chargers, cables, and adapters in your vehicle.

Price$99
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11 · Vehicle Installation2 hours

Dashcam Installation

Get a clean plug-in dashcam installation, recording setup, and app walkthrough.

Price$199
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12 · Vehicle Installation3 hours

Vehicle Infotainment Upgrade

Add modern phone, Bluetooth, and touchscreen features to your vehicle.

PriceFrom $299
View service
13 · Project planningCustom scope

Custom Project Request

Tell me about multi-system, multi-stage, small-business, community, documentation, training, or unusual technology work.

PriceQuoted after review
Start with a plan
Not sure which service fits?

Call me. We’ll talk it through.

Tell me what is happening and I’ll ask a few practical questions. We’ll find the best fit—or I’ll say so if it is not something I handle.

Call (520) 844-2345
30-second service finder

What are you trying to get handled?

Choose the closest match and you’ll get a practical starting point without sharing any personal information.

Your recommendation will appear here

Choose the situation that sounds closest.

You can change your answer at any time, or call me if the situation does not fit neatly into one category.

Personal technology deserves personal care

You stay informed and in control.

01

Your passwords stay yours.

You unlock devices and enter passwords yourself. Never send a password, passcode, or verification code through a booking form or message.

02

Changes are explained first.

I explain the recommendation and tradeoffs before making meaningful changes to your devices, accounts, or setup.

03

Recommendations are independent.

My recommendations focus on what fits your needs, budget, and existing technology.

04

It stays one-to-one.

I handle your appointment myself, so you are not passed between technicians or asked to repeat the whole story.

Read the privacy policy
My home base

Tucson comes first.

I’m based in Tucson and offer personal consulting and hands-on help, from technology decisions and savings audits to home, vehicle, and move-in setup.

For services marked “Tucson in-home,” I come to you in:

TucsonOro ValleyMaranaVail
See in-home services
Beyond Tucson

Some help travels well.

Consulting, audits, purchasing guidance, and planning can often happen through Google Meet, so those services remain available wherever you are.

See virtual options
Bring me the problem

If it plugs in, powers on, or connects, I can probably help.

01Wi-Fi & networks
02Phones & tablets
03Smart TVs & streaming
04Computers & printers
05Smart home devices
06Passwords & security
07Vehicle technology
08Subscriptions & tech bills
09New device setup
Practical technology guides

Clear answers before
you make the next move.

Focused checklists for the decisions that come up before a purchase, appointment, move, or new setup.

See every guide
What to expect

Easy from the
very first click.

01

Pick a time

Choose a time that works for you and tell me what’s giving you trouble.

02

I listen, then solve

I’ll come to your home or meet you on Google Meet, hear the full story, and get to work on the right problem.

03

Feel confident

Before I leave, I’ll make sure it works and that you’re comfortable with what comes next.

Custom project request

Have a project that needs more thought?

If your project combines several systems, involves technology for a small business or community organization, or goes beyond a standard appointment, tell me what you are trying to accomplish. I’ll look at how the pieces fit together and suggest a sensible way to scope the work.

Tell me about your project
Live Google reviews

See what my clients are saying now.

5.0★★★★★Google Business ProfileOpen Google reviews
Book an appointment

Choose your service and a time that works.

Use the live scheduler to view current availability and book directly.

Call for same-day availability
Common questions

A few straight answers before you book.

Not sure where to start? Here’s what working with me usually looks like.

What kinds of technology can you help with?+

I help with Wi-Fi, phones, tablets, computers, printers, smart TVs, streaming, smart-home devices, accounts, subscriptions, passwords, carrier plans, and office equipment.

How do we usually meet?+

Appointments are either in-home in the Tucson area or virtual through Google Meet. Each service card shows which format is available.

Do you offer in-home help?+

Yes. Hands-on services are available in Tucson and nearby communities. Look for the “Tucson in-home” label when choosing a service.

Can you help if I do not live in Tucson?+

Yes. Some consulting, audit, purchasing, and planning services are available virtually through Google Meet when the service does not require an in-home visit.

Can you help before I buy new technology?+

Absolutely. I can help you compare options, avoid spending money on the wrong thing, and make a clear plan before you buy.

Can I get same-day help?+

Same-day help may be possible, but it cannot be scheduled online. Call me at (520) 844-2345 and I’ll check what is realistically possible that day.

What if I do not see a service that fits?+

Call me directly at (520) 844-2345. We can sort out what is happening, choose the closest service, or decide that a custom project makes more sense.

How do I get started?+

Choose the service that fits best and book through the live scheduler. If you are unsure where your issue fits, call me at (520) 844-2345. For larger or multi-stage work, you can also send me a custom project request.

Ready when you are

Let’s make your tech feel easy again.

Choose a service and a time that works for you. I’ll be ready.

Choose a service