Sunrise over saguaros and the mountains in Saguaro National Park near Tucson
Saguaro National Park · Photo by Jacob Diehl

Now accepting new clients

Tucson tech help, made personal.

I’m Keegan, your Tucson-based personal technology consultant. Bring me the question, purchase, bill, or setup that’s been frustrating you. I’ll give you a straight answer, explain your options clearly, and help you take the right next step.

Based in TucsonStraight answersHands-on local helpVirtual when it fits

Need help today?

Ask about same-day availability.

Same-day help may be available for any service, depending on the schedule and what you need. Same-day appointments cannot be scheduled online, so please call first.

Call for availability

Tucson technology help

Your tech. Working the way it should.

From hands-on setup in Tucson to virtual guidance when distance is not a barrier, I’ll make the next step clear.

01

Tech Guidance Session

Consulting60 minGoogle Meet

Meet with me for a focused, patient 60-minute Tech Guidance Session through Google Meet. Bring one tech question or several. We’ll work through them together in plain language and at your pace. You’ll receive a written recap by email the next day, and a spouse or family member is welcome to join at no extra cost. Need hands-on help at home? Book In-Home Tech Setup instead.

02

Tech Checkup & Savings Audit

Audit & Savings60 minGoogle Meet

Stop overpaying for technology you don't use. I'll review your streaming services, subscriptions, internet, TV, phone plan, cloud storage, apps, and other recurring tech expenses to uncover unnecessary costs and missed discounts. Within 48 hours you'll receive a personalized Savings Report with recommendations on what to cancel, keep, switch, or renegotiate. The goal is to help you save money while getting more value from the technology you already pay for.

03

Personal Tech Shopper

Buying Advice40 minGoogle Meet

Stop wasting hours researching technology. Tell me what you need, your budget, and how you'll use it, and I'll recommend the best options for you. You'll receive unbiased recommendations with budget, best-value, and premium picks plus direct purchase links. Add "Buy For Me" at booking and I'll order everything and coordinate delivery. Book any Tech Concierge setup or installation within 30 days of your recommendation and receive $50 off that service.

04

TV Mounting • Up to 55"

TV Installation90 minTucson in-home

Professional TV mounting for TVs up to 55 inches. Includes secure installation on standard drywall with wood studs, TV leveling, basic cable organization, connecting your existing devices, and a final functionality check. You provide the TV and a compatible wall mount. This service is not available for TVs over 55 inches or specialty surfaces such as brick, concrete, stone, fireplaces, or metal studs.

05

In-Home Tech Setup

Home Setup45 minTucson in-home

Get your technology set up and ready to use at home. Includes unboxing, assembly, placement, Wi-Fi connection, account setup, personalized settings, device labeling, basic cable cleanup, data transfer when applicable, hands-on training, a written cheat sheet, packaging removal, and 48-hour follow-up support. Covers TVs, phones, tablets, computers, printers, streaming devices, gaming consoles, smart speakers, displays, routers, wearables, and more.

06

Move-In Tech Setup

Move-In Setup4 hoursTucson in-home

Moving is stressful. Your tech shouldn’t be. I’ll have your new home connected and ready before or on move-in day. Internet, WiFi, TVs, printers, streaming devices, computers, smart home devices, and more are professionally set up, organized, labeled, tested, and ready to use. I’ll clean up cables, optimize your setup, walk you through everything, and leave you with a personalized home tech guide so you can settle in without the tech headaches.

07

Connected Vehicle Setup

Vehicle Setup60 minTucson in-home

Get your vehicle's technology working the way it should. I'll connect and configure Apple CarPlay or Android Auto, pair your phone, sync contacts, optimize Bluetooth, navigation, music, and voice controls, and personalize your infotainment system for how you drive. I'll also walk you through features the dealership probably never explained, so you leave confident using everything your vehicle has to offer.

08

Dashcam Installation

Vehicle Installation2 hoursTucson in-home

Protect every drive with a professionally installed dashcam. I'll position your camera for the best coverage, neatly route and hide all wiring, hardwire it to your vehicle when applicable, configure recording settings, connect the mobile app, and verify everything works properly. Before I leave, I'll show you how to save footage, access recordings, and use your dashcam confidently when you need it most.

09

Vehicle Infotainment Upgrade

Vehicle Installation3 hoursTucson in-home

Upgrade your vehicle with a professionally installed infotainment system. Starting at $249 for single DIN installations, I'll install your new head unit using the correct dash kit and wiring harness, securely mount and test everything, connect Apple CarPlay or Android Auto, tune your audio settings, and walk you through your new system. Labor covers installation; parts can be supplied by you or quoted separately.

Not sure which service fits?

Call me. We’ll talk it through.

Tell me what is going on and I’ll ask a few questions. I’ll let you know honestly whether I can help and which service makes the most sense.

Call (520) 844-2345

My home base

Tucson comes first.

I offer personal consulting and hands-on help for Tucson clients, from technology decisions and savings audits to home, vehicle, and move-in setup.

See availability

Beyond Tucson

Some help travels well.

Consulting, audits, purchasing guidance, and planning can often happen through Google Meet, so those services remain available wherever you are.

See virtual options

Tucson & surrounding areas

Personal tech help, close to home.

I’m based in Tucson and provide in-home help throughout Tucson and surrounding areas. For services marked “Tucson in-home,” I come to you in:

  • Tucson
  • Oro Valley
  • Marana
  • Sahuarita
  • Green Valley
  • Vail

Bring me the problem

If it plugs in, powers on, or connects, I can probably help.

01Wi-Fi & networks
02Phones & tablets
03Smart TVs & streaming
04Computers & printers
05Smart home devices
06Passwords & security
07Vehicle technology
08Subscriptions & tech bills
09New device setup

Practical technology guides

Clear answers before you make the next move.

See every guide
Keegan Walton, owner of Tech Concierge by OnGrid

About me

Hi, I’m Keegan.

I help Tucson clients make sense of their technology, choose what’s worth buying, and get the right things working.

Owner & personal technology consultant
A personal noteRead my noteClose note

Hi there,

I’ve always been the person friends, family, and customers come to when they have a question about technology.

Sometimes they need help choosing a new phone or computer. Other times, something isn’t working, their accounts are a mess, or they simply want someone they trust to take care of it.

After years of working in wireless and building OnGrid Smart Homes, I realized something: most people don’t need more technology. They need someone who will take the time to understand their needs, give them a straight answer, and help turn that answer into action.

That’s why I created Tech Concierge here in Tucson. I believe your tech person should know your name, not just the device you’re calling about.

I wanted to offer the kind of service I would want for my own family: personalized recommendations, patient guidance, hands-on support, and someone who will follow through until the problem is handled.

That might mean helping you choose the right device, finding a better deal, setting something up, organizing your digital life, teaching you how it works, or taking the entire task off your plate.

No confusing tech talk. No pressure to buy something you don’t need. Just personal, reliable support from someone who wants to make technology easier for you.

Thanks for trusting me with your technology,

KeeganWork with me

What to expect

Easy from the very first click.

1

Pick a time

Choose a time that works for you and tell me what’s giving you trouble.

2

I listen, then solve

I’ll come to your home or meet you on Google Meet, hear the full story, and get to work on the right problem.

3

Feel confident

Before I leave, I’ll make sure it works and that you’re comfortable with what comes next.

Custom project request

Have a project that needs more thought?

If your project combines several systems, involves technology for a small business or community organization, or needs a plan that goes beyond a standard appointment, tell me what you’re trying to accomplish. I’ll read it personally and let you know the clearest next step.

Client perspective

What clients are saying.

5.0★★★★★3 public reviews
Open the public profile
★★★★★

I had purchased a new IPhone 17 Pro Max and hadn't gotten a phone since the IPhone 11. My pictures were on my laptop and I couldn't figure out how to move my photos to the new phone. Thankfully I found Keegan and he not only helped me with my photos. He took the extra time help me with my laptops issues, my TV that the Roku wouldn't work anymore, and even gave me some valuable information about how to improve my home security system. Keegan has solved multiple problems that have been ailing me for months in less than an hour. Even taught me some fancy tech words lol. Thank you for all the help Keegan!!!!

View the original review
Vril AresJuly 2026
★★★★★

Keegan helped me upgrade from my old, bulky laptop to a new Dell XPS, and the whole process was way easier than I expected. He helped me pick the right one, moved all my files over, got everything set up, and made sure I was good to go before he left. If you’re looking for someone you can actually trust with your tech, I’d definitely recommend him. Super knowledgeable, easy to work with, and he makes the whole process stress-free.

View the original review
caceyJuly 2026
★★★★★

Keegan was so helpful and patient got my grandma's wifi, tv, computer etc set up after moving. Super helpful with just about any tech problem you throw at him even fixed her broke phone! If something isn’t working, he’ll figure it out. Definitely recommend if you need tech help in Tucson.

View the original review

Book an appointment

Choose your service and a time that works.

Use the live scheduler below to view current availability and book directly.

Having trouble with the scheduler? Open the full booking page

Common questions

A few straight answers before you book.

Not sure where to start? Here’s what working with me usually looks like.

What kinds of technology can you help with?

I help with Wi-Fi, phones, tablets, computers, printers, smart TVs, streaming, smart-home devices, accounts, subscriptions, passwords, carrier plans, and office equipment.

How do we usually meet?

Appointments are either in-home in the Tucson area or virtual through Google Meet. Each service card shows which format is available.

Do you offer in-home help?

Yes. Hands-on services are available in Tucson and nearby communities. Look for the “Tucson in-home” label when choosing a service.

Can you help if I do not live in Tucson?

Yes. Some consulting, audit, purchasing, and planning services are available virtually through Google Meet when the service does not require an in-home visit.

Can you help before I buy new technology?

Absolutely. I can help you compare options, avoid spending money on the wrong thing, and make a clear plan before you buy.

Can I get same-day help?

Same-day help may be possible, but it cannot be scheduled online. Call me at (520) 844-2345 so I can review what you need and let you know whether I can help that day.

What if I do not see a service that fits?

Call me directly at (520) 844-2345. Tech Concierge is just me, so we can talk through what is happening and I’ll let you know honestly whether I can help or whether one of the listed services is the right fit.

How do I get started?

Choose the service that fits best and book through the live scheduler. If you are unsure where your issue fits, call me at (520) 844-2345. For larger or multi-stage work, you can also send me a custom project request.

Tucson, I’m ready when you are

Let’s make your tech
feel easy again.

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