Now accepting new clients

Tech support in Tucson,
made personal.

I’m Keegan, a personal technology consultant and the owner of Tech Concierge by OnGrid. Bring me the device, decision, bill, account, setup, or connected-home question that has been slowing you down.

We’ll look at the whole situation, make the options understandable, and decide what is worth doing. Tucson is my home base for in-home work, while select services are available virtually through Google Meet.

Keegan Walton, owner of Tech Concierge by OnGrid
Your local tech person

Hi, I’m Keegan.

I’ve spent years helping people make sense of wireless service and connected technology.

I created Tech Concierge to offer Tucson the kind of tech help I would want for my own family: patient, practical, honest, and dependable.

Straight answersPatient guidanceUseful follow-through
Tucson technology help

A trusted starting point for the tech in your life.

Whether you want a patient tech coach, a second opinion before a purchase, help finding hidden savings, or someone to get a setup working correctly, choose the service that matches the job without making it bigger than it needs to be.

Wi-Fi & connected homesPhones, tablets & computersSmart TVs & streamingAccounts, plans & subscriptionsTechnology buying decisionsVehicle technology & setup
Virtual when useful

Tucson-based, available through Google Meet.

Consulting, audits, buying guidance, and planning do not always require a home visit. These services are available to Tucson clients and can also work well beyond Tucson.

Hands-on in Tucson

When it helps to have me there.

These services are focused on Tucson. Nearby communities may also be available depending on the appointment and travel distance, but Tucson remains the center of my in-home work.

01 · Consulting60 min

Tech Guidance Session

Work through your tech questions on Google Meet and leave with clear next steps.

Price$89
View service
02 · Audit & Savings60 min

Tech Checkup & Savings Audit

Find unnecessary tech costs and decide what to keep, change, or cancel.

Price$99 flat
View service
03 · Buying Advice40 min

Personal Tech Shopper

Get independent product research and clear recommendations before you buy.

Price$99
View service
04 · Home Planning75 min

Smart Home Design Consultation

Choose the right smart-home system, including renter-friendly options, and leave with a practical plan.

View service
05 · Device Recycling45 min

Device Recycling Pickup

A convenient Tucson-area pickup for up to five devices, including one eligible TV up to 55 inches.

Price$79 minimum
View service
06 · Device Care60 min

Mobile Device Cleaning

Remove spam, pop-ups, suspicious apps, and unwanted alerts from one phone or tablet.

Price$79
View service
07 · TV Installation90 min

TV Mounting • Up to 55"

Get a TV up to 55 inches mounted securely, leveled, connected, and checked.

Price$149
View service
08 · Home Setup & Support45 min

In-Home Tech Setup and Support

Set up new tech or get help fixing and improving the devices you already use.

Price$99
View service
09 · Move-In Tech Setup4–12 hours

Move-In Tech Setup

Choose Essentials, Complete, or Concierge to get your new home connected and ready.

PriceFrom $399
View service
10 · Vehicle Setup60 min

Connected Vehicle Setup

Connect your phone and install simple mounts, chargers, cables, and adapters in your vehicle.

Price$99
View service
11 · Vehicle Installation2 hours

Dashcam Installation

Get a clean plug-in dashcam installation, recording setup, and app walkthrough.

Price$199
View service
12 · Vehicle Installation3 hours

Vehicle Infotainment Upgrade

Add modern phone, Bluetooth, and touchscreen features to your vehicle.

PriceFrom $299
View service
Live Google reviews

See what Tucson clients are saying now.

5.0★★★★★Google Business ProfileOpen Google reviews
Tucson tech support FAQ

A few straight answers before you book.

Still unsure where to start? Tell me what is happening in a Tech Guidance Session, or send a custom project request if the work does not fit a standard service.

What kind of tech support do you offer in Tucson?+

I help with technology decisions, Wi-Fi and connected-home planning, phones, tablets, computers, printers, smart TVs, streaming, accounts, subscriptions, carrier plans, vehicle technology, and device setup. The right service depends on whether you need advice, a plan, savings, or hands-on setup.

Do you come to homes in Tucson?+

Yes. Smart Home Design Consultation, Device Recycling Pickup, Mobile Device Cleaning, TV Mounting, In-Home Tech Setup, all three Move-In Tech Setup tiers, Connected Vehicle Setup, Dashcam Installation, and Vehicle Infotainment Upgrade are Tucson in-home services. Any smart-home installation follow-up is arranged after the design consultation. Tech Guidance Sessions take place through Google Meet only.

Can you help me choose and install a smart-home system?+

Yes. Start with the public in-home Smart Home Design Consultation. I also offer fully renter-friendly setups without drilling, hardwiring, or permanent changes; the portable system is designed to move with you and typically does not need another professional installation at the next home. The full $149 consultation payment is credited toward installation. If smart-home planning comes up while I’m already in your home for another paid service, there is no added consultation charge and a $75 installation credit applies instead.

Can we meet through Google Meet even if I live in Tucson?+

Absolutely. Google Meet is available for services that do not require an in-home visit and is often the fastest way to understand the situation, explain the options, and choose the right next step.

Do you serve clients just outside Tucson?+

Tucson is my primary in-home service area. Nearby communities may also be available depending on the service and travel distance; the scheduler will show the current options.

Can you help me choose technology before I buy it?+

Yes. I can compare the options, explain the tradeoffs, and give you a clear recommendation before you spend money guessing.

Will I work directly with you?+

Yes. Tech Concierge is my one-person technology consulting business. You will work directly with me from the first conversation through the recommended next step.

Ready when you are

Let’s make your technology easier.

Choose a service and a time that works for you. I’ll be ready.

Choose a service