“I had purchased a new IPhone 17 Pro Max and hadn't gotten a phone since the IPhone 11. My pictures were on my laptop and I couldn't figure out how to move my photos to the new phone. Thankfully I found Keegan and he not only helped me with my photos. He took the extra time help me with my laptops issues, my TV that the Roku wouldn't work anymore, and even gave me some valuable information about how to improve my home security system. Keegan has solved multiple problems that have been ailing me for months in less than an hour. Even taught me some fancy tech words lol. Thank you for all the help Keegan!!!!”
View the original reviewNow accepting new clients in Tucson
Tech support in Tucson, made personal.
I’m Keegan, a personal technology consultant and the owner of Tech Concierge by OnGrid. Bring me the device, decision, bill, account, setup, or connected-home question that has been slowing you down.
I’ll listen to the whole situation, explain the options clearly, and help you take a practical next step. Tucson is my home base for in-home work, while select services are available virtually through Google Meet.
Tucson technology help
A trusted starting point for the tech in your life.
Wi-Fi & connected homesPhones, tablets & computersSmart TVs & streamingAccounts, plans & subscriptionsTechnology buying decisionsVehicle technology & setup
Whether you are looking for a patient tech coach, a second opinion before a purchase, help finding hidden savings, or someone to get a setup working correctly, I’ll help you identify the right service without turning it into a bigger project.
Virtual when useful
Tucson-based, available through Google Meet.
Consulting, audits, buying guidance, and planning do not always require a home visit. These services are available to Tucson clients and can also work well beyond Tucson.
010203
Consulting · 60 min
Tech Guidance Session
Meet with me for a focused, patient 60-minute Tech Guidance Session through Google Meet. Bring one tech question or several. We’ll work through them together in plain language and at your pace. You’ll receive a written recap by email the next day, and a spouse or family member is welcome to join at no extra cost. Need hands-on help at home? Book In-Home Tech Setup instead.Audit & Savings · 60 min
Tech Checkup & Savings Audit
Stop overpaying for technology you don't use. I'll review your streaming services, subscriptions, internet, TV, phone plan, cloud storage, apps, and other recurring tech expenses to uncover unnecessary costs and missed discounts. Within 48 hours you'll receive a personalized Savings Report with recommendations on what to cancel, keep, switch, or renegotiate. The goal is to help you save money while getting more value from the technology you already pay for.Buying Advice · 40 min
Personal Tech Shopper
Stop wasting hours researching technology. Tell me what you need, your budget, and how you'll use it, and I'll recommend the best options for you. You'll receive unbiased recommendations with budget, best-value, and premium picks plus direct purchase links. Add "Buy For Me" at booking and I'll order everything and coordinate delivery. Book any Tech Concierge setup or installation within 30 days of your recommendation and receive $50 off that service.Hands-on in Tucson
When it helps to have me there.
These services are focused on Tucson. Nearby communities may also be available depending on the appointment and travel distance, but Tucson remains the center of my in-home work.
040506070809
TV Installation · 90 min
TV Mounting • Up to 55"
Professional TV mounting for TVs up to 55 inches. Includes secure installation on standard drywall with wood studs, TV leveling, basic cable organization, connecting your existing devices, and a final functionality check. You provide the TV and a compatible wall mount. This service is not available for TVs over 55 inches or specialty surfaces such as brick, concrete, stone, fireplaces, or metal studs.Home Setup · 45 min
In-Home Tech Setup
Get your technology set up and ready to use at home. Includes unboxing, assembly, placement, Wi-Fi connection, account setup, personalized settings, device labeling, basic cable cleanup, data transfer when applicable, hands-on training, a written cheat sheet, packaging removal, and 48-hour follow-up support. Covers TVs, phones, tablets, computers, printers, streaming devices, gaming consoles, smart speakers, displays, routers, wearables, and more.Move-In Setup · 4 hours
Move-In Tech Setup
Moving is stressful. Your tech shouldn’t be. I’ll have your new home connected and ready before or on move-in day. Internet, WiFi, TVs, printers, streaming devices, computers, smart home devices, and more are professionally set up, organized, labeled, tested, and ready to use. I’ll clean up cables, optimize your setup, walk you through everything, and leave you with a personalized home tech guide so you can settle in without the tech headaches.Vehicle Setup · 60 min
Connected Vehicle Setup
Get your vehicle's technology working the way it should. I'll connect and configure Apple CarPlay or Android Auto, pair your phone, sync contacts, optimize Bluetooth, navigation, music, and voice controls, and personalize your infotainment system for how you drive. I'll also walk you through features the dealership probably never explained, so you leave confident using everything your vehicle has to offer.Vehicle Installation · 2 hours
Dashcam Installation
Protect every drive with a professionally installed dashcam. I'll position your camera for the best coverage, neatly route and hide all wiring, hardwire it to your vehicle when applicable, configure recording settings, connect the mobile app, and verify everything works properly. Before I leave, I'll show you how to save footage, access recordings, and use your dashcam confidently when you need it most.Vehicle Installation · 3 hours
Vehicle Infotainment Upgrade
Upgrade your vehicle with a professionally installed infotainment system. Starting at $249 for single DIN installations, I'll install your new head unit using the correct dash kit and wiring harness, securely mount and test everything, connect Apple CarPlay or Android Auto, tune your audio settings, and walk you through your new system. Labor covers installation; parts can be supplied by you or quoted separately.Client perspective
What clients are saying.
“Keegan helped me upgrade from my old, bulky laptop to a new Dell XPS, and the whole process was way easier than I expected. He helped me pick the right one, moved all my files over, got everything set up, and made sure I was good to go before he left. If you’re looking for someone you can actually trust with your tech, I’d definitely recommend him. Super knowledgeable, easy to work with, and he makes the whole process stress-free.”
View the original review“Keegan was so helpful and patient got my grandma's wifi, tv, computer etc set up after moving. Super helpful with just about any tech problem you throw at him even fixed her broke phone! If something isn’t working, he’ll figure it out. Definitely recommend if you need tech help in Tucson.”
View the original reviewTucson tech support FAQ
A few straight answers before you book.
Still unsure where to start? Tell me what is happening in a Tech Guidance Session, or send a custom project request if the work does not fit a standard service.
What kind of tech support do you offer in Tucson?+
I help with technology decisions, Wi-Fi and connected-home planning, phones, tablets, computers, printers, smart TVs, streaming, accounts, subscriptions, carrier plans, vehicle technology, and device setup. The right service depends on whether you need advice, a plan, savings, or hands-on setup.
Do you come to homes in Tucson?+
Yes. TV Mounting, In-Home Tech Setup, Move-In Tech Setup, Connected Vehicle Setup, Dashcam Installation, and Vehicle Infotainment Upgrade are Tucson in-home services. Tech Guidance Sessions take place through Google Meet only.
Can we meet through Google Meet even if I live in Tucson?+
Absolutely. Google Meet is available for services that do not require an in-home visit and is often the fastest way to understand the situation, explain the options, and choose the right next step.
Do you serve clients just outside Tucson?+
Tucson is my primary in-home service area. Nearby communities may also be available depending on the service and travel distance; the scheduler will show the current options.
Can you help me choose technology before I buy it?+
Yes. I can compare the options, explain the tradeoffs, and give you a clear recommendation before you spend money guessing.
Will I work directly with Keegan?+
Yes. Tech Concierge is my one-person technology consulting business. You will work directly with me from the first conversation through the recommended next step.
Ready when you are
Let’s make your technology easier.
Choose the service that fits, see my live availability, and book the time that works for you.